1. Lead Quality Guarantee
If more than 20% of leads are invalid (wrong contact information, out of business), we will:
- Replace invalid leads with equivalent quality leads
- Provide partial credit for future purchases
2. Refund Conditions
Refunds are available under the following circumstances:
- Systematic failure of lead delivery
- Gross misrepresentation of lead quality
- Technical issues preventing lead access
3. Non-Refundable Scenarios
No refunds will be issued for:
- User error
- Misuse of leads
- Cancellation after lead delivery
- Dissatisfaction with lead conversion rates
4. Refund Process
- Refund requests must be submitted within 7 days of lead purchase
- Provide detailed documentation of lead issues
- Refunds processed within 10 business days
- Refund method matches original payment method
5. Credit Options
Instead of cash refunds, we offer:
- Service credits
- Replacement leads
- Subscription adjustments
6. Contact for Returns/Refunds
contact@buywebsiteleads.com